FAQ
Stickers shipped separately?
All stickers are shipped separately via untracked letter mail every Tuesday, personally signed and sealed by Euge!
Shipping times from Vancouver, BC:
Within Vancouver: 2-3 Business Days
Canada: 2-10 Business Days
United States: 4-20 Business Days
International: 8-22 Business Days
- For instance, if you ordered 1 Plush, 2 Keychains, and 4 Stickers - the 1 Plush and 2 Keychains will be shipped together with tracking and may take 4 business days to arrive, while the 4 stickers will be shipped untracked via letter mail and may take 7 business days to arrive!
Letter mail taking longer than expected?
Please don't hesitate to use the contact form below or email me at pugliepug@gmail.com
How long will it take to receive my order?
Stickers are prepped every Monday and shipped every Tuesday!
All other items are prepped and shipped within 3-4 days of ordering.
During peak convention seasons (June-August), processing times may take 4-12 days. Sorry for any inconvenience!
Shipping times are:
Within Canada: 2-10 Business Days
United States: 4-20 Business Days
International: 8-22 Business Days
I also live in Vancouver, can I save on shipping and meet up instead?
I can't personally offer this due to my schedule, and majority of my inventory being off-site, but you can adopt Puglie via some local stores!
What conventions will you be exhibiting at?
Check out my Events page for my schedule!
What stores is Puglie in?
Check the Puglie Mall to find what physical locations have Puglies ready for adoption!
Can I use a Puglie for my brand, tattoo, custom gift, etc?
Any usage for branding (i.e. logo, Twitch emote, mascot, etc) is prohibited!
For one off usages like tattoos, custom gifts, and whatnot, please take a look at the Image Usage Licensing Fee!
Unsure where your idea falls in to? Feel free to send me a message below and ask!
I think I found counterfeit Puglie stuff!
Puglie gets stolen often from peepeepoopoo people trying to profit off my work :<
If you suspect a product is fake online or in your local store, please don't hesitate to message me below!
Do you do wholesale or consignment for stores?
Thank you so much for the interest in my lil pug!
I'd love to know more about you and your shop, so please contact me via the form below or email me at pugliepug@gmail.com and let's get something started :D !